This late-breaking example of the "Toyota Way," hailed ad nauseum by their CEO as a newfound respect for customers, has prompted these customers to plaster their new Camry with lemon stickers, call in the media, and ask Transport Canada to investigate. Updates are promised. Stay tuned.
Returned 2010 Camry, including video: http://chathamdailynews.ca/ArticleDisplay.aspx?e=2611751
Toyota's new ad campaign: http://wot.motortrend.com/6644456/marketing/toyota-europe-launches-265-million-ad-campaign-to-win-back-trust/index.html
Earlier today, one of my Toyota tweets was again censored the "Twitter Way," which has come to include dirty tricks. See update for previous post.